Returns & Exchanges

At On3 Performance, we want you to be completely satisfied with your purchase. If your new fashion items don't meet your expectations, we offer a 30-day window for hassle-free returns and exchanges on all unworn merchandise.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Securely pack the items in their original packaging with all tags attached to ensure the products remain in pristine condition during transit.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided via email and affix it to the outside of your package, then drop it off at any authorized carrier location.

• 4.
  Receive Refund or Exchange

  Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.